Shipping policy

Our shipping policy is designed to provide you with clear and upfront information regarding our delivery process and costs.

Shipping Zones and Rates (Flat Rate)

We offer flat-rate shipping based on your geographic location (shipping zone) and the type of product you order. All rates are in

GBP (Great British Pounds).

Zone 1: UK (£3.99 per order)

Zone 2 (EU): France, Germany, Spain, Italy, Netherlands, Belgium, Sweden, etc. (£13.99 per order)

Zone 3 (Non-EU): Norway, Switzerland, Iceland, Turkey, Eastern Europe (Non-EU countries) (£17.99 per order)

Zone 4 (North America): US & Canada (£23.99 per order)

Zone 5 (APAC/Far East): Australia, New Zealand, Japan, China, South Korea, Singapore (£29.99 Per order)

Zone 6 (Rest of World): Central/South America, Middle East, Africa, other Asian countries (£29.99 per order)

Important Notes on Flat Rates:

  • The flat rate charge is applied per order, not per item. You will get free shipping for order exceed £200

  • For orders with multiple items from the same category, only the single flat rate for that category is applied.

Delivery Timeframes (Estimates)

Processing Time: All orders are typically processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Estimates: Once processed, estimated shipping times are as follows:

  • Zone 1 (UK): 1-3 business days

  • Zone 2 & 3 (Europe): 2-11 business days

  • Zone 4, 5, & 6 (Rest of World): 3-17 business days

Please Note: These are estimates. Shipping delays can occasionally occur, especially during peak holiday seasons or due to customs processing.

International Orders (Outside the UK):

  • BORDERING Ltd. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • We recommend that international customers check with their local customs office for potential charges before placing an order.

Missing or Lost Packages

If you haven't received your order within 30 days of receiving your shipping confirmation email, please contact us at: support@bordering.co.uk with your order number. We will investigate the issue with the carrier and work to resolve it.

Policy Updates

We reserve the right to update this Shipping Policy as needed. Any changes will be posted on this page.